Thanks a lot for your feedback. Right now, we don't have a built-in solution for this, but you can still make a partial refund to the user. You will need to ask the buyer to open a help task from one of his others, and after this you can set up a partial refund. And then you can actually join the three orders in the same package, and on all the orders you can put the same tracking number, and it will work as intended. :) Hope that helps :)
cedor
•
Apr 7
Thanks, I note this process. I also think having to go through a help task is a bit tedious, that why I wrote this as a feature request.
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Julie Le Soymier
Apr 6
Hi Sedor,
Thanks a lot for your feedback. Right now, we don't have a built-in solution for this, but you can still make a partial refund to the user. You will need to ask the buyer to open a help task from one of his others, and after this you can set up a partial refund. And then you can actually join the three orders in the same package, and on all the orders you can put the same tracking number, and it will work as intended. :)
Hope that helps :)
cedor
Apr 7
Thanks, I note this process. I also think having to go through a help task is a bit tedious, that why I wrote this as a feature request.