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How can I correct a tracking number?

How can I correct the tracking numer of an order?

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  • Julie Le Soymier

    Team•

    Apr 8

    Hi,

    Right now, it's not possible to edit a tracking number. You can still share the tracking number inside the chat so the buyer can have access to it and follow the parcel, but it will not trigger our system when the letter is delivered. The buyer will have to manually mark the order as completed.

    We will add later on the possibility to edit the tracking number, but it's not available yet.

    Don't hesitate if you need anything else! :)