Sorry for the delay in the wristband, and I'm sorry you had to face this error! This should work; we will see how we can correct this. Did you find a way to add your full set easily after this issue?
drjl
•
Apr 8
No I haven’t managed to add two of my full sets. Same error each time. I did manage to add three sets ok but each time I try with the other two it fails.
Plus the feature isn’t available on the app, only browser. Might just be might perspective but it seems like a pretty basic feature. I can’t scan full sets by individually scanning.
Why is it so complicated with so many button clicks? It should be find set > add full set
Julie Le Soymier
Team•
Apr 9
It's normal that it's the same error every time, as we didn't correct the bug.
The app has been released like three weeks ago, so it doesn't have all the features that the desktop application has. It will come step by step. As you may understand, it takes time to be even with a product that is practically one year old, but thank you for your gentle feedback.
Here I recorded for you a way to add every set to your inventory. With just a few clicks. Hope that helps!
For context, CardNexus is built by a small team of eight people. We’re passionate about what we’re creating and doing our best to provide a great experience, but we don’t have the same level of resources as platforms like TCGplayer or CardMarket.
Also, just as a reminder, the inventory manager is completely free to use. While the marketplace now generates some revenue, a large part of the platform — including collection and inventory management — is still available at no cost, and we continue investing heavily in improving it.
I also understand that from the outside it can feel frustrating, and some things may seem easy to add — especially on mobile. In reality, the underlying systems are often more complex than they appear. There are dependencies, edge cases, and consistency requirements across web, mobile, inventory, and marketplace that make even small UI changes non-trivial. Since you’re not involved in the development, it’s totally normal not to see that complexity.
We truly appreciate feedback, even critical ones, but a constructive and respectful tone always helps us address things more effectively.
Thanks a lot for your understanding.
drjl
•
Apr 9
Thanks for your reply
The video doesn’t load for me unfortunately
Julie Le Soymier
Team•
Apr 9
Hum I don’t know why Featurebase doesn’t want it. I'll send it to you by email
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Comments7
drjl
Apr 8
14953376666054741471
here is the error code today.
Just trying to add Sorcery - Beta set
Julie Le Soymier
Apr 8
Hi,
Sorry for the delay in the wristband, and I'm sorry you had to face this error! This should work; we will see how we can correct this. Did you find a way to add your full set easily after this issue?
drjl
Apr 8
No I haven’t managed to add two of my full sets. Same error each time. I did manage to add three sets ok but each time I try with the other two it fails.
Plus the feature isn’t available on the app, only browser. Might just be might perspective but it seems like a pretty basic feature. I can’t scan full sets by individually scanning.
Why is it so complicated with so many button clicks? It should be find set > add full set
Julie Le Soymier
Apr 9
It's normal that it's the same error every time, as we didn't correct the bug.
The app has been released like three weeks ago, so it doesn't have all the features that the desktop application has. It will come step by step. As you may understand, it takes time to be even with a product that is practically one year old, but thank you for your gentle feedback.
Here I recorded for you a way to add every set to your inventory. With just a few clicks. Hope that helps!
For context, CardNexus is built by a small team of eight people. We’re passionate about what we’re creating and doing our best to provide a great experience, but we don’t have the same level of resources as platforms like TCGplayer or CardMarket.
Also, just as a reminder, the inventory manager is completely free to use. While the marketplace now generates some revenue, a large part of the platform — including collection and inventory management — is still available at no cost, and we continue investing heavily in improving it.
I also understand that from the outside it can feel frustrating, and some things may seem easy to add — especially on mobile. In reality, the underlying systems are often more complex than they appear. There are dependencies, edge cases, and consistency requirements across web, mobile, inventory, and marketplace that make even small UI changes non-trivial. Since you’re not involved in the development, it’s totally normal not to see that complexity.
We truly appreciate feedback, even critical ones, but a constructive and respectful tone always helps us address things more effectively.
Thanks a lot for your understanding.
drjl
Apr 9
Thanks for your reply
The video doesn’t load for me unfortunately
Julie Le Soymier
Apr 9
Hum I don’t know why Featurebase doesn’t want it. I'll send it to you by email
drjl
Apr 9
That worked! Thank you for your help