Seller Verification

Before you can withdraw your earnings, CardNexus needs to verify your identity — handled securely through Stripe.

Last updated 16 days ago

When Is Verification Required?

Not right away. As an individual seller, you can list items and make sales without completing verification. Verification is required after your first sale — you'll get a reminder after 7 days, and your account is automatically suspended if it's not completed within 14 days of that first sale.

This means you can:

Set up your seller account
List cards for sale
Make sales and accumulate earnings
Complete verification within 14 days of your first sale

This low-friction approach lets you try selling without committing to a full verification process upfront. If you never make a sale, you never need to verify.

How Verification Works

Verification is handled securely through Stripe Connect, our payment processor.

When you first set up as a seller, you'll provide your full legal name and date of birth. That's enough to get started.

After your first sale, you'll be asked for additional information:

Address
Phone number (in some countries)

Depending on your account activity, Stripe may also request a government-issued ID (passport, driver's license, or national ID card). This is determined by Stripe based on regulatory thresholds — not every seller will be asked for it, but it's possible.

Stripe handles all the sensitive data — CardNexus never sees or stores your identity documents.

What Happens After Verification?

Your seller status becomes active
You can request payouts at any time
Your earnings are transferred to your connected bank account via Stripe

Pro Seller Verification

For businesses and professional resellers, there's a Pro seller verification path that includes business verification (KYB). It's available for sellers in Europe, the United States and Canada — your company details are collected during onboarding, along with business registration checks. Business verification typically takes 1 to 3 business days; your listings are hidden until it's complete and your business details are filled in. See Becoming a Pro seller.

Common Questions

Can I sell before verifying? Yes — individual sellers can list and sell immediately. Verification is only required after your first sale — you then have 14 days to complete it.

How long does verification take? Usually a few minutes. Stripe reviews your documents automatically. In rare cases, manual review may take 1–2 business days.

What if my verification is rejected? Stripe will tell you what's needed. Common issues include blurry ID photos or mismatched names. You can resubmit as many times as needed.

Is my data safe? Yes. Stripe is a PCI-certified payment processor used by millions of businesses. CardNexus never sees or stores your identity documents.

Was this helpful?

Still need help? Ask the team